Pixometry exports a backup of the database automatically once a day and every time a change is made to channel settings. These files are stored in either:
Or if you run multiple Pixometry instances in multi-server (cluster):
<cluster network volume>/preferences
The files are named "ClaroDatabaseBackup.dmp" with added number or date.
It makes sense to backup this folder regularly.
To restore the database from one of these backup files:
Choose the most recent backup file
Close the user-interface if it is still open. In the Windows Services control panel, locate the "Pixometry" service and stop it. On MacOS, use the stop_claro.command script in the ../Pixometry/commands folder.
delete (or rename or move) these folders from the Pixometry installation directory: "arjuna_store" and "database_data".
Copy the ClaroDatabaseBackup.dmp file to ../Pixometry/DatabaseImport
Restart the Pixometry service.
It will take a bit longer, depending on how large your preferences are, to start up Pixometry completely and you are able to start and connect the UI again. Do not interrupt this process.